The Cognitive Walkthrough for the Web (CWW) is a partially automated usability evaluation method for identifying and repairing website navigation problems. Building on five earlie...
Marilyn Hughes Blackmon, Muneo Kitajima, Peter G. ...
In the context of an information search task, does the visual salience of items interact with information scent? That is, do things like bold headlines or highlighted phrases inte...
We consider the impact of different communication architectures on the performability (performance + availability) of cluster-based servers. In particular, we use a combination of ...
This paper reports a study of Personal Information Management (PIM), which advances research in two ways: (1) rather than focusing on one tool, we collected cross-tool data relati...
This paper presents a modified diary study that investigated how people performed personally motivated searches in their email, in their files, and on the Web. Although earlier st...
Jaime Teevan, Christine Alvarado, Mark S. Ackerman...