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CHI
2011
ACM
14 years 10 months ago
Modern software product support processes and the usage of multimedia formats
Despite being an important channel for end-user assistance, few studies have directly investigated the interactions that occur in modern-day practice of software product support. ...
Parmit K. Chilana, Tovi Grossman, George W. Fitzma...
CHI
2011
ACM
14 years 10 months ago
Publics in practice: ubiquitous computing at a shelter for homeless mothers
Today, commodity technologies like mobile phones—once symbols of status and wealth—have become deeply woven into social and economic participation in Western society. Despite ...
Christopher A. Le Dantec, Robert G. Farrell, Jim C...
CSCW
2012
ACM
14 years 2 months ago
Social coding in GitHub: transparency and collaboration in an open software repository
Social applications on the web let users track and follow the activities of a large number of others regardless of location or affiliation. There is a potential for this transpare...
Laura A. Dabbish, H. Colleen Stuart, Jason Tsay, J...
SIGCOMM
2012
ACM
13 years 9 months ago
Signposts: end-to-end networking in a world of middleboxes
This demo presents Signposts, a system to provide users with a secure, simple mechanism to establish and maintain communication channels between their personal cloud of named devi...
Amir Chaudhry, Anil Madhavapeddy, Charalampos Rots...
WWW
2008
ACM
16 years 7 months ago
Using graphics processors for high-performance IR query processing
Web search engines are facing formidable performance challenges due to data sizes and query loads. The major engines have to process tens of thousands of queries per second over t...
Shuai Ding, Jinru He, Hao Yan, Torsten Suel