CRM is a strategy that integrates the concepts of Knowledge Management, Data Mining, and Data Warehousing in order to support the organization’s decision-making process to retai...
Specifications for accessibility of Web page do not necessarily guarantee a usable or satisfying Web experience for persons with disabilities. The needs of many of these individua...
The two most common strategies for verification and validation, inspection and testing, are in a controlled experiment evaluated in terms of their fault detection capabilities. Th...
Carina Andersson, Thomas Thelin, Per Runeson, Nina...
Finding lost items is a common problem for the visually impaired and is something that computing technology can help alleviate. In this paper, we present the design and evaluation...
Julie A. Kientz, Shwetak N. Patel, Arwa Z. Tyebkha...
Designing and maintaining websites can be costly for small business, therefore the decision to embark on a Web strategy should not be taken lightly. Critical to the success of a w...
Julie Fisher, John Bentley, Annemieke Craig, Rodne...