We present an empirical investigation of video-mediated free play between 13 pairs of friends (ages 7 and 8). The pairs spent 10 minutes playing with each of four different protot...
Svetlana Yarosh, Kori M. Inkpen, A. J. Bernheim Br...
Despite being an important channel for end-user assistance, few studies have directly investigated the interactions that occur in modern-day practice of software product support. ...
Parmit K. Chilana, Tovi Grossman, George W. Fitzma...
Knowledge management is an increasingly important source of competitive advantage for organizations. Knowledge is a renewable, re-usable and accumulating asset of value to firms t...
Many approaches have been proposed to connect mobile phones with interactive tables. Most rely on having the phone placed on table all times, which may hinder the overall user exp...
This research takes an analyst-centred approach to improving Usability Inspection Methods. The research approach adopts novel instruments and methods, especially manipulation and ...