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WWW
2007
ACM
16 years 7 months ago
Learning information intent via observation
Workers in organizations frequently request help from assistants by sending request messages that express information intent: an intention to update data in an information system....
Anthony Tomasic, Isaac Simmons, John Zimmerman
VL
2002
IEEE
100views Visual Languages» more  VL 2002»
15 years 11 months ago
Using HCI Techniques to Design a More Usable Programming System
A programming system is the user interface between the programmer and the computer. Programming is a notoriously difficult activity, and some of this difficulty can be attribute...
John F. Pane, Brad A. Myers, Leah B. Miller
CHI
2008
ACM
16 years 7 months ago
Recovering trust and avoiding escalation: an overlooked design goal of social systems
The online trust discussion is focused on mechanisms for building and maintaining user trust. This paper introduces the relevance of providing for the repair of trust breakdowns. ...
Asimina Vasalou, Jens Riegelsberger
153
Voted
CHI
2006
ACM
16 years 7 months ago
Dispelling "design" as the black art of CHI
We discuss the legacy and processes of creative design, and differentiate it from the type of user-centered design commonly found in CHI. We provide an example of this process, an...
Tracee Vetting Wolf, Jennifer Ann Rode, Jeremy B. ...
CHI
2001
ACM
16 years 7 months ago
Optimizing search by showing results in context
We developed and evaluated seven interfaces for integrating semantic category information with Web search results. List interfaces were based on the familiar ranked-listing of sea...
Susan T. Dumais, Edward Cutrell, Hao Chen