This paper presents a modified diary study that investigated how people performed personally motivated searches in their email, in their files, and on the Web. Although earlier st...
Jaime Teevan, Christine Alvarado, Mark S. Ackerman...
There is general consensus that critical mass at inception ensures the sustained success of online communities. However, no clear understanding of what constitutes such a 'cr...
Managing one’s availability for interaction with others is an increasingly complex act, involving multiple media and the sharing of many types of information. In this paper we d...
Jeremy P. Birnholtz, Jamie Guillory, Jeffrey T. Ha...
Content classification performed by end users is spreading through the web. Most of the work done so far is related to the hypermedia web. In spite of that, there is a growing mas...
Voicemail is a pervasive, but under-researched tool for workplace communication. Despite potential advantages of voicemail over email, current phone-based voicemail UIs are highly...
Steve Whittaker, Richard Davis, Julia Hirschberg, ...