Large organizations with sophisticated infrastructures have large form-based systems that manage the interaction between the user community and the infrastructure. In many cases, ...
One important tool for developing complex interactive applications is "Wizard of Oz" (WOz) simulation. WOz simulation allows design concepts, content and partially compl...
Steven Dow, Jaemin Lee, Christopher Oezbek, Blair ...
One of the major issues for user assistance systems consists of “providing help at an appropriate level”. In this paper we analyze the problem of modeling task experience — ...
In many practical scenarios, users are faced with the problem of choosing the most preferred outcome from a large set of possibilities. As people are unable to sift through them m...
Boi Faltings, Pearl Pu, Marc Torrens, Paolo Viappi...
Mobile devices are currently difficult to customize for the usability needs of elderly users. The elderly are instead referred to specially designed “senior phones” or softwar...