In this paper I describe an ongoing multi-stage, participatory design study with individuals with cognitive disabilities and their family caregivers. I use a technology probe to i...
The usability of Free/Libre/Open Source Software (FLOSS) is a new challenge for HCI professionals. Although HCI professionals are working on usability issues in FLOSS, the CHI com...
Although ethnography has become a common approach in HCI research and design, considerable confusion still attends both ethnographic practice and the criteria by which it should b...
We conducted user studies in 2000 and 2004 into digital media use, and discovered a number of constant findings even though the studies were separate both in geographically and ch...
We present a narrative of the design of Contacts 3.0, a service and updated phonebook application on a mobile device that combines on-device communication with communication from ...
Frank R. Bentley, JoEllen Kames, Rafiq Ahmed, Rhia...