Online voice conversations are becoming ever more popular. People have been logging online text conversations, but what about voice conversations? Walter Ong simply states, "...
This paper reports the preliminary results of a humanrobot dialogue analysis in the real world with the goal of understanding users' interaction patterns. We analyzed the dia...
Current state-of?the-art spoken dialog systems are aimed at handling telephone calls to automate incoming caller requests. In this paper we explore a scenario which is symmetric t...
Understanding the relation between usability measures seems crucial to deepen our conception of usability and to select the right measures for usability studies. We present a meta...
We present an observational study that was conducted to guide the design and development of technologies to support information flow during nurses' shift change in a hospital...