Social annotation systems such as SparTag.us and del.icio.us have been designed to encourage individual reading and marking behaviors that, when shared, accumulate to build collect...
Les Nelson, Gregorio Convertino, Peter Pirolli, Li...
Paper plays a crucial role in many developing world information practices. However, paper-based records are inefficient, error-prone and difficult to aggregate. Therefore we need ...
We describe questions that commonly arise in early-phase user research for new technology products concerning customer needs, priorities, and market definition. We suggest that me...
Christopher N. Chapman, Edwin Love, James L. Alfor...
In both E-Commerce (EC) and Service-Oriented Computing (SOC) environments, sellers or service providers interact with customers or service clients for services or transactions. Fr...
Yan Wang 0002, Duncan S. Wong, Kwei-Jay Lin, Vijay...
We investigate how eight concepts derived from the media characteristics of the WWW impact corporate success in E-Business if implemented as features of companies’ web sites. We...