This paper describes a mixed method, empirical analysis of conversation reuse in an online technical support community. I find that the same characteristics that make the conversa...
Despite the widespread use of technology for social communication across distance, a number of barriers to such contact still exist. One such barrier is the problem of communicati...
Software development is rarely an individual effort and generally involves teams of developers collaborating to generate good reliable code. Among the software code there exist te...
Although much attention is being paid to business Intelligence during the past decades, the design for applying business Intelligence and particularly in a workflow processes is s...
: Advances in wireless communication and mobile computing extend collaboration scenarios. Mobile workers using computing devices are currently able to collaborate in order to carry...