Locating the expertise necessary to solve difficult problems is a nuanced social and collaborative problem. In organizations, some people assist others in locating expertise by ma...
Abstract: Social virtual worlds such as Second Life are digital representations of the real world where human-controlled avatars evolve and interact through social activities. Unde...
Automated reasoning about human behavior is a central goal of artificial intelligence. In order to engage and intervene in a meaningful way, an intelligent system must be able to ...
Tanzeem Choudhury, Matthai Philipose, Danny Wyatt,...
Balancing the needs of information distributors and their audiences has grown harder in the age of the Internet. While the demand for attention continues to increase rapidly with ...
Robert E. Kraut, James Morris, Rahul Telang, Darri...
No work is inherently either visible or invisible. We always "see" work through a selection of indicators: straining muscles, finished artifacts, a changed state of affai...