This study reports on several typical scenarios of the use of email notification interface agents under the influence of critical incidents. An interface agent is a reactive, coll...
The construction of ad-hoc design processes is more and more required today. In this paper we present our approach for the construction of a new design process following the Situat...
This paper asks the question: how might CSCW system design obtain and be informed by an adequate real-world, real-time understanding of work and organisation on any occasion of wor...
This paper presents an experimental evaluation of the methodology documentation template proposed by the IEEE FIPA Design Process Documentation and Fragmentation working group [1]....
A key challenge for mixed-initiative systems is to create a shared understanding of the task between human and agent. To address this challenge, we created a mixed-initiative inte...
John Zimmerman, Kathryn Rivard, Ian Hargraves, Ant...