Abstract. In this paper we use the concept of `social translucence' to understand users' initial reaction to, and use of, the voice communication channel provided by Xbox...
Formal models of business processes are used for a variety of purposes. But where the elicitation of the characteristics of a business process usually takes place in a collaborati...
In this paper, we describe several findings from a multi-year, multi-method study of how information and communication technologies have been adopted and adapted in Central Asia. ...
History repeatedly demonstrates that rural communities have unique technological needs. Yet, we know little about how rural communities use modern technologies, so we lack knowled...
Eric Gilbert, Karrie Karahalios, Christian Sandvig
Goal-oriented methodologies have demonstrated some adequacy for modelling composite systems, from high level desired properties to operational requirements on responsible agents. T...
Christophe Ponsard, Nadiya Balych, Philippe Masson...