An activity theory model and a mediating artifacts hierarchy were employed to help identify the needs for tools for customer support engineers who documented solutions to customer...
Patricia Collins, Shilpa Shukla, David F. Redmiles
The rapid development of the network technology greatly expands information communication between people and makes the network education become real. Network education has already ...
The Social Informatics Data Grid (SIDGrid) is a new cyberinfrastructure designed to transform how social and behavioral scientists collect and annotate data, collaborate and share...
Abstract. A groupware that integrates synchronous and asynchronous collaboration paradigms is developed to support international medical collaboration activities carried out among ...
In this paper, we look at how people working in a governmental labor inspection agency tailor their shared PC environment. Starting with standard off-the-shelf software, the tailo...