: Mass customization has become one of the key strategies for a service provider to differentiate itself from its competitors in a highly segmented global service market. This pape...
Jian Cao, Jie Wang, Kincho H. Law, Shen-sheng Zhan...
Transformational approaches to generating design and implementation models from requirements can bring effectiveness and quality to software development. In this paper we present a...
Jian Yu, Yanbo Han, Jun Han, Yan Jin, Paolo Falcar...
: We consider socio-technical processes, i.e. processes where machines as well as humans participate. Typical examples occur in sales processes in e-commerce. Three modeling tasks ...
Reference models are an important aid for business process modeling and design. Their aim is to capture domain knowledge and assist in the design of enterprise specific business pr...
Reverse Engineering is a process fraught with imperfections. The importance of dealing with non-precise, possibly inconsistent data explicitly when interacting with the reverse en...