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» Describing Business Processes with Use Cases
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ICUMT
2009
15 years 4 months ago
Information flow security for service compositions
Web services are ubiquitous technologies which are used for integrating business processes and services. As is the case in many other applications, the information processed in we...
Sabina Rossi, Damiano Macedonio
IFM
2010
Springer
152views Formal Methods» more  IFM 2010»
15 years 4 months ago
Specification and Verification of Model Transformations Using UML-RSDS
In this paper we describe techniques for the specification and verification of model transformations using a combination of UML and formal methods. The use of UML 2 notations to s...
Kevin Lano, Shekoufeh Kolahdouz Rahimi
CAISE
2003
Springer
15 years 11 months ago
User Roles in Document Analysis
In a modern business process, documents are important carriers of information between organisations. Document management solutions are increasingly based on structured document for...
Pasi Tiitinen
CIMCA
2005
IEEE
15 years 8 months ago
Customised Customer Support Using a Soft Computing Approach
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...
JKM
2007
161views more  JKM 2007»
15 years 6 months ago
A strategy-based ontology of knowledge management technologies
Purpose – The purpose of this paper is to distinguish and describe knowledge management (KM) technologies according to their support for strategy. Design/methodology/approach â€...
Andre Saito, Katsuhiro Umemoto, Mitsuru Ikeda