Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
We investigate the price of anarchy of a load balancing game with K dispatchers. The service rates and holding costs are assumed to depend on the server, and the service disciplin...
—While the polling or request/response paradigm adopted by many network and systems management approaches form the backbone of modern monitoring and management systems, the most ...
— Systematic Luby Transform (SLT) codes constitute rateless codes, which are capable of adaptively adjusting their code rate depending on the channel quality without any explicit...
Hoang Anh Ngo, Tim Stevens, Robert G. Maunder, Laj...
Given a single program (i.e., bit string), one may assume that the program's behaviors can be determined by first identifying the native runtime architecture and then executi...
Sang Kil Cha, Brian Pak, David Brumley, Richard Ja...