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HICSS
2003
IEEE
214views Biometrics» more  HICSS 2003»
15 years 12 months ago
An Event Driven Approach to Customer Relationship Management in e-Brokerage Industry
Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...
ITCC
2003
IEEE
15 years 12 months ago
A Method for Calculating Term Similarity on Large Document Collections
We present an efficient algorithm called the Quadtree Heuristic for identifying a list of similar terms for each unique term in a large document collection. Term similarity is de...
Wolfgang W. Bein, Jeffrey S. Coombs, Kazem Taghva
IWPSE
2003
IEEE
15 years 12 months ago
Using Coordination Contracts for Flexible Adaptation to Changing Business Rules
This paper reports on the use of coordination contracts, presented at the previous two IWPSE workshops, in a project for a credit recovery company. We have designed and implemente...
Michel Wermelinger, Georgios Koutsoukos, Richard A...
CASES
2003
ACM
15 years 12 months ago
Clustered calculation of worst-case execution times
Knowing the Worst-Case Execution Time (WCET) of a program is necessary when designing and verifying real-time systems. A correct WCET analysis method must take into account the po...
Andreas Ermedahl, Friedhelm Stappert, Jakob Engblo...
ERLANG
2003
ACM
15 years 12 months ago
Evaluating distributed functional languages for telecommunications software
The distributed telecommunications sector not only requires minimal time to market, but also software that is reliable, available, maintainable and scalable. High level programmin...
Jan Henry Nyström, Philip W. Trinder, David J...
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