This paper presents research on the application of the means-end chain (MEC) framework for investigating customers cognitive structure regarding community applications. It is argu...
E-services refer to the services offered over the Internet. The globalization of economy accelerates the provision of e-services across organizations. Instead of being built from ...
Our Distributed Telecommunication Management System (DTMS) uses an object-oriented model to describe the networked Voice Communication System (VCS) to be managed. In order to allo...
This research adopts Barua’s [1] three-tier Business Value Complementarity (BVC) model to study the performance of telephone companies (Telcos). Our study integrates constructs ...
Users have been demanding information “anytime, anywhere”. The notion of accessing diverse and autonomous information repositories with different APIs is not accepted. This ha...