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FLAIRS
2006
15 years 8 months ago
Epistemic Categorization for Analysis of Customer Complaints
We introduce the particular functionality of the Complaint Engine suite, the integrated complaint management component for mediating consumer disputes. We formulate the problem of...
Boris Galitsky, Anca Pascu
223
Voted
FLAIRS
2006
15 years 8 months ago
Design, Implementation and Performance Analysis of Pervasive Surveillance Networks
Pervasive surveillance implies the continuous tracking of multiple targets as they move about the monitored region. The tasks to be performed by a surveillance system are expresse...
Amit Goradia, Zhiwei Cen, Clayton Haffner, Ning Xi...
ACL
2001
15 years 8 months ago
Detecting Problematic Turns in Human-Machine Interactions: Rule-induction Versus Memory-based Learning Approaches
We address the issue of on-line detection of communication problems in spoken dialogue systems. The usefulness is investigated of the sequence of system question types and the wor...
Antal van den Bosch, Emiel Krahmer, Marc Swerts
173
Voted
ACL
2001
15 years 8 months ago
Mapping Lexical Entries in a Verbs Database to WordNet Senses
This paper describes automatic techniques for mapping 9611 entries in a database of English verbs to WordNet senses. The verbs were initially grouped into 491 classes based on syn...
Rebecca Green, Lisa Pearl, Bonnie J. Dorr, Philip ...
175
Voted
ACL
2003
15 years 8 months ago
Flexible Guidance Generation Using User Model in Spoken Dialogue Systems
We address appropriate user modeling in order to generate cooperative responses to each user in spoken dialogue systems. Unlike previous studies that focus on user’s knowledge o...
Kazunori Komatani, Shinichi Ueno, Tatsuya Kawahara...
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