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IDA
2005
Springer
16 years 11 days ago
2005
Springer
Abstract. We present a prototype system, code-named Pulse, for mining topics and sentiment orientation jointly from free text customer feedback. We describe the application of the ...
286
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VLDB
2005
ACM
16 years 7 months ago
2005
ACM
Recommendations are crucial for the success of large websites. While there are many ways to determine recommendations, the relative quality of these recommenders depends on many fa...
193
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AUSAI
2008
Springer
15 years 8 months ago
2008
Springer
Classifiers are traditionally learned using sets of positive and negative training examples. However, often a classifier is required, but for training only an incomplete set of pos...
187
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CIDM
2009
IEEE
16 years 1 months ago
2009
IEEE
—Protecting and securing sensitive information are critical challenges for businesses. Deliberate and intended actions such as malicious exploitation, theft or destruction of dat...
178
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PVLDB
2008
15 years 6 months ago
2008
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...