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» Customer Interfacing - Lessons Learned
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MLDM
2010
Springer
15 years 19 days ago
The Impact of Experimental Setup in Prepaid Churn Prediction for Mobile Telecommunications: What to Predict, for Whom and Does t
Prepaid customers in mobile telecommunications are not bound by a contract and can therefore change operators (`churn') at their convenience and without notification. This mak...
Dejan Radosavljevik, Peter van der Putten, Kim Kyl...
AMEC
2004
Springer
15 years 11 months ago
Bidding for Customer Orders in TAC SCM
Abstract. Supply chains are a current, challenging problem for agentbased electronic commerce. Motivated by the Trading Agent Competition Supply Chain Management (TAC SCM) scenario...
David Pardoe, Peter Stone
AGILEDC
2006
IEEE
15 years 12 months ago
Executable Acceptance Tests for Communicating Business Requirements: Customer Perspective
Using an experimental method, we found that customers, partnered with an IT professional, are able to use executable acceptance test (storytest)-based specifications to communicat...
Grigori Melnik, Frank Maurer, Mike Chiasson
UIST
2005
ACM
15 years 11 months ago
A1: end-user programming for web-based system administration
System administrators work with many different tools to manage and fix complex hardware and software infrastructure in a rapidly paced work environment. Through extensive field st...
Eser Kandogan, Eben M. Haber, Rob Barrett, Allen C...
COMAD
2008
15 years 7 months ago
Personalized Web-page Rendering System
Personalized rendering of web pages gives the users greater control to view only what they prefer. The goal of this work is to provide a tool that will let users customize the con...
Swapna Raj Prabakara Raj, Balaraman Ravindran