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CHI
2003
ACM
15 years 12 months ago
Understanding and enhancing call centre computer-
There are many interactions that take place at a call centre; between the customer and agent, the agent and computer, and indirectly between the customer and computer. This paper ...
Anette Steel
MSE
2000
IEEE
133views Hardware» more  MSE 2000»
15 years 11 months ago
Multimodal Presentation Markup Language MPML With Emotion Expression Functions Attached
With the increase of multimedia contents in the WWW, multimodal presentation using interactive life-like agents is attractive and becoming important. However, it is not easy for m...
Yuan Zong, Hiroshi Dohi, Mitsuru Ishizuka
AGENTS
1998
Springer
15 years 11 months ago
A Multiagent Perspective of Parallel and Distributed Machine Learning
Parallel and distributed information processing systems play an increasingly important role in artificial intelligence and computer science. In this article an approach to learnin...
Gerhard Weiß
191
Voted
AOSE
2007
Springer
15 years 10 months ago
Generation of Repair Plans for Change Propagation
Abstract. One of the most critical problems in software maintenance and evolution is propagating changes. Although many approaches have been proposed, automated change propagation ...
Khanh Hoa Dam, Michael Winikoff
AAAI
2007
15 years 9 months ago
On Capturing Semantics in Ontology Mapping
Ontology mapping is a complex and necessary task for many Semantic Web (SW) applications. The perspective users are faced with a number of challenges including the difficulties o...
Bo Hu, Srinandan Dasmahapatra, Paul H. Lewis, Nige...