Abstract. We have explored the role of user modelling in live help systems for e-commerce web sites. There are several potential benefits with user modelling in this context: 1) H...
This paper explores the marketing of daily consumer goods in a pilot Web-based supermarket, in which no regular customers existed from among 65 registered ones at the end of the p...
Helena Ahola, Harri Oinas-Kukkonen, Timo Koivum&au...
As the result of interactions between visitors and a web site, an http log file contains very rich knowledge about users on-site behaviors, which, if fully exploited, can better c...
-- Reuse of large-grain software components offers the potential for significant savings in application development cost and time. Successful component reuse and substitutability ...
Nenad Medvidovic, Peyman Oreizy, Richard N. Taylor
While text versioning was definitely a part of the original hypertext concept [21, 36, 44], it is rarely considered in this context today. Still, we know that revision control un...