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ELPUB
2006
ACM
15 years 10 months ago
E-Publishing Portal: A New Approach to Faculty Outreach
The recent journal price increases and state-wide budget cuts have forced librarians at the University of Maryland (UMD) to make outright cancellations to journals. The implementa...
Nedelina Tchangalova, David Cooper
JCDL
2005
ACM
152views Education» more  JCDL 2005»
16 years 3 days ago
In the company of readers: the digital library book as "practiced place"
Most digital libraries (DLs) necessarily focus on the complex issues that arise when library collections are freed from their physical anchors in buildings and on paper. Typical i...
Nancy Kaplan, Yoram Chisik
CIMCA
2005
IEEE
15 years 8 months ago
Customised Customer Support Using a Soft Computing Approach
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...
EWCBR
2008
Springer
15 years 8 months ago
Knowledge Planning and Learned Personalization for Web-Based Case Adaptation
How to endow case-based reasoning systems with effective case adaptation capabilities is a classic problem. A significant impediment to developing automated adaptation procedures i...
David B. Leake, Jay H. Powell
IDEAL
2005
Springer
16 years 1 days ago
Patterns in Complex Systems Modeling
The design, development, and use of complex systems models raises a unique class of challenges and potential pitfalls, many of which are commonly recurring problems. Over time, res...
Janet Wiles, James Watson