Users gain access to cash, confidential information and services at Automated Teller Machines (ATMs) via an authentication process involving a Personal Identification Number (PIN)...
A surprisingly high percentage of assistive technology devices (35% or more) are purchased, but not successfully adopted. Through semi-structured interviews with a dozen families,...
Email consumes significant time and attention in the workplace. We conducted an organizational survey to understand how and why people attend to incoming email messages. We examin...
Laura A. Dabbish, Robert E. Kraut, Susan R. Fussel...
In this paper, we describe the design of eyeView, a video conferencing system that uses participant looking behavior to determine the size of online video conferencing windows. Th...
Tracy Jenkin, Jesse McGeachie, David Fono, Roel Ve...
We explore the concept of social landmarks in complex, shared information and coordination environments. Previous research in navigation and shared spaces has tended to emphasize ...
Michael J. Muller, Olga Kuchinskaya, Suzanne O. Mi...