Over the last several years, studies of instant messaging have observed its increasing role in the workplace[1] and in social situations[2]. We propose that modifying applications...
Many studies have evaluated different uses of collaborative software. Typically, the research has focused on the shortcomings and, sometimes, the ways end users succeed or fail to...
David F. Redmiles, Hiroko Wilensky, Kristie Kosaka...
The RideNow Project is designed to help individuals within a group or organization coordinate ad hoc shared rides. This paper describes three design decisions the RideNow team mad...
Supporting awareness plays a prominent role in facilitating natural and effective communication in Instant Messaging (IM). This paper reports our empirical study of awareness in I...
Clock-related operations are one of the many sources of replica non-determinism and of replica inconsistency in fault-tolerant distributed systems. In passive replication, if the ...
Wenbing Zhao, Louise E. Moser, P. M. Melliar-Smith