People are an important part of many business processes. Current workflow-based implementations of business processes constrain users to the desktop environment; require them to p...
This paper proposes a model of approach behavior with which a robot can initiate conversation with people who are walking. We developed the model by learning from the failures in ...
Satoru Satake, Takayuki Kanda, Dylan F. Glas, Mich...
Location-enhanced applications use the location of people, places, and things to augment or streamline interaction. Location-enhanced applications are just starting to emerge in s...
Much of the support for communication across distributed communities has focused on meetings and intentional contact. However, most interactions within co-located groups occur whe...
We analyze help-seeking strategies in two large tech support boards and observe a number of previously unreported differences between tech support boards and other types of online...