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PERCOM
2004
ACM
16 years 6 months ago
Pervasive Enablement of Business Processes
People are an important part of many business processes. Current workflow-based implementations of business processes constrain users to the desktop environment; require them to p...
Dipanjan Chakraborty, Hui Lei
HRI
2009
ACM
16 years 1 months ago
How to approach humans?: strategies for social robots to initiate interaction
This paper proposes a model of approach behavior with which a robot can initiate conversation with people who are walking. We developed the model by learning from the failures in ...
Satoru Satake, Takayuki Kanda, Dylan F. Glas, Mich...
UIST
2004
ACM
15 years 12 months ago
Topiary: a tool for prototyping location-enhanced applications
Location-enhanced applications use the location of people, places, and things to augment or streamline interaction. Location-enhanced applications are just starting to emerge in s...
Yang Li, Jason I. Hong, James A. Landay
CSCW
1996
ACM
15 years 10 months ago
Piazza: A Desktop Environment Supporting Impromptu and Planned Interactions
Much of the support for communication across distributed communities has focused on meetings and intentional contact. However, most interactions within co-located groups occur whe...
Ellen Isaacs, John C. Tang, Trevor Morris
CANDT
2009
15 years 10 months ago
Please help!: patterns of personalization in an online tech support board
We analyze help-seeking strategies in two large tech support boards and observe a number of previously unreported differences between tech support boards and other types of online...
Sarita Yardi, Erika Shehan Poole