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SIGMETRICS
2003
ACM
165views Hardware» more  SIGMETRICS 2003»
15 years 11 months ago
A hybrid systems modeling framework for fast and accurate simulation of data communication networks
In this paper we present a general hybrid systems modeling framework to describe the flow of traffic in communication networks. To characterize network behavior, these models use...
Stephan Bohacek, João P. Hespanha, Junsoo L...
SIGUCCS
2003
ACM
15 years 11 months ago
Marketing computer support services through relationship and training strategies
In 2002, Harvard University's Division of Continuing Education (DCE) expanded its computer lab facility. This expansion allowed DCE to change its previous policy of restricti...
Brandon Bentley, Valerie Dixon, Ilana Rozanes, Pat...
SIGUCCS
2003
ACM
15 years 11 months ago
A KeyServer for faculty, not just labs
Academic lab managers have been using Sassafras's KeyServer software for more than a decade to manage software licenses. KeyServer is server-based license management software...
Christopher Jones
SIGUCCS
2003
ACM
15 years 11 months ago
Deep in the heart of client services: it's not just about hardware and software
“Client Services”, “User Services”, “Customer Service”: whatever we call it at our various colleges and universities, it’s not just about fixing hardware and softwar...
Cynthia A. Murnan
SPAA
2003
ACM
15 years 11 months ago
Novel architectures for P2P applications: the continuous-discrete approach
We propose a new approach for constructing P2P networks based on a dynamic decomposition of a continuous space into cells corresponding to servers. We demonstrate the power of thi...
Moni Naor, Udi Wieder
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