Outsourcing of complex IT infrastructure to IT service providers has increased substantially during the past years. IT service providers must be able to fulfil their service-qualit...
This paper describes collaborative work between industry and academia aimed at supporting the design and assessment of a transcoding service to support mobile phone internet brows...
Elizabeth Uruchurtu, Ellie Lockley, Chris Roast, I...
Industrial and building automation systems are more and more important in industry and buildings. New services and novel fields of application call for dependable systems. Two ver...
This paper describes an agent system we have built to handle order entry and management issue in business computing and specialized in the telecommunication domain. Our system is ...
EGovernment would be a lot easier if it could be handled like eBusiness. Unfortunately there are organizational and legal obstacles that make it virtually impossible. The security...