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Show Me The Money, In IT Training!
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James Potter
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Implementation of a WebDAV-based Collaborative Distance Learning Environment
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Changtao Qu, Christoph Meinel, Thomas Engel
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Electronic Kiosk Project: Distributed Access to E-Mail and Web Browsing
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Jeffrey Raymond
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The Modernization of a Call Center
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Karen Reasoner
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Helpdesk.Drew.Edu: Home Growing a Helpdesk Solution Using Open-Source Technology
15 years 11 months ago
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John Saul, Betsy Black, Erik Larsson
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