Although many off-line organizations give their employees training, mentorship, a cohort and other socialization experiences that improve their retention and productivity, online ...
Rosta Farzan, Robert Kraut, Aditya Pal, Joseph A. ...
Issue tracking systems help organizations manage issue reporting, assignment, tracking, resolution, and archiving. Traditionally, it is the Software Engineering community that res...
Dane Bertram, Amy Voida, Saul Greenberg, Robert Wa...
Recent advances in the wireless communication and mobile telecommunications have made mobile commerce possible. In the retail business under the evolving market, the users solicit...
Online forums represent one type of social media that is particularly rich for studying human behavior in information seeking and diffusing. The way users join communities is a re...
Peer-to-Peer eCommerce communities are commonly perceived as an environment offering both opportunities and threats. One way to minimize threats in such an open community is to us...