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CSCW
2012
ACM
14 years 2 months ago
Socializing volunteers in an online community: a field experiment
Although many off-line organizations give their employees training, mentorship, a cohort and other socialization experiences that improve their retention and productivity, online ...
Rosta Farzan, Robert Kraut, Aditya Pal, Joseph A. ...
CSCW
2010
ACM
16 years 3 months ago
Communication, collaboration, and bugs: the social nature of issue tracking in small, collocated teams
Issue tracking systems help organizations manage issue reporting, assignment, tracking, resolution, and archiving. Traditionally, it is the Software Engineering community that res...
Dane Bertram, Amy Voida, Saul Greenberg, Robert Wa...
FTDCS
2004
IEEE
15 years 10 months ago
Autonomous Decentralized Community Construction Technology to Assure Quality of Services
Recent advances in the wireless communication and mobile telecommunications have made mobile commerce possible. In the retail business under the evolving market, the users solicit...
Takanori Ono, Naohiro Kaji, Yuji Horikoshi, Hisayu...
KDD
2009
ACM
227views Data Mining» more  KDD 2009»
16 years 7 months ago
User grouping behavior in online forums
Online forums represent one type of social media that is particularly rich for studying human behavior in information seeking and diffusing. The way users join communities is a re...
Xiaolin Shi, Jun Zhu, Rui Cai, Lei Zhang
SIGECOM
2003
ACM
128views ECommerce» more  SIGECOM 2003»
15 years 11 months ago
A reputation-based trust model for peer-to-peer ecommerce communities
Peer-to-Peer eCommerce communities are commonly perceived as an environment offering both opportunities and threats. One way to minimize threats in such an open community is to us...
Li Xiong, Ling Liu