Business process management (BPM) is an approach which empowers companies to react flexibly to new market situations. The main goal of BPM is to improve efficiency and effectivenes...
This special issue describes a number of applications that utilize lifelike characters that teach indirectly, by playing some role in a social interaction with a user. The design ...
With healthcare moving towards electronic health records, it is important to understand existing work practices to design effective systems. We conducted an observational study in...
This paper is an attempt by the authors to share their experiences in equipping a young academic library with the information technologies needed to enhance services in a digital e...
In this paper, I build on perspectives in HumanComputer Interaction (HCI) and design literature to develop a theoretical lens to conduct personal inventories of human-product rela...