This chapter describes a novel knowledge-based methodology and computer toolset for helping business process designers and participants better manage exceptions (unexpected deviati...
CSCW seems to have a persistent problem of understanding the nature of “cooperative work”. This paper argues that this problem is a direct result of not looking at the dynamic...
Researchers seeking alternatives to traditional desktop computers have begun exploring the potential collaborative benefits of digital tabletop displays. However, there are still ...
Stacey D. Scott, M. Sheelagh T. Carpendale, Kori M...
The purpose of this article is to illustrate the concept of the NetAcademy for the design and implementation of online learning communities as collaborative learning environments....
In this paper, we describe our approach to designing interface components that automate the logging of user input. These recorded logs of user-system interactions can serve as a b...