We demonstrate that many undesired telephony feature interactions are also shared-control mode confusions. A mode confusion occurs when the observed behaviour of a technical syste...
: The Transplantation Unit of the Technical University of Munich has developed a mobile, handheld based application for preoperative transplantation patient management. It provides...
Andreas Krause, Alexander T. Mehlhorn, Dominik Har...
Customer care in technical domains is increasingly based on e-mail communication, allowing for the reproduction of approved solutions. Identifying the customer's problem is o...
Stephan Busemann, Sven Schmeier, Roman Georg Arens
Many techniques of finding possible diagnoses of faulty technical systems involve two sequential steps. First compute the collection of all minimal conflict sets, then transform t...
: We demonstrate an approach and an accompanying UNIX toolbox for performing wtrious kinds of Knowledge tT,xlractions and Structuring. The goal is to "practically" enhanc...
Antoine Ogonowski, Marie Luce Herviou, Eva Dauphin