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» CoTeSys - Cognition for Technical Systems
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FIW
2003
15 years 7 months ago
On Preventing Telephony Feature Interactions which are Shared-Control Mode Confusions
We demonstrate that many undesired telephony feature interactions are also shared-control mode confusions. A mode confusion occurs when the observed behaviour of a technical syste...
Jan Bredereke
MOCOMED
2003
15 years 7 months ago
PDA-based decision support and documentation for transplantation surgery data
: The Transplantation Unit of the Technical University of Munich has developed a mobile, handheld based application for preoperative transplantation patient management. It provides...
Andreas Krause, Alexander T. Mehlhorn, Dominik Har...
ANLP
2000
112views more  ANLP 2000»
15 years 7 months ago
Message Classification in the Call Center
Customer care in technical domains is increasingly based on e-mail communication, allowing for the reproduction of approved solutions. Identifying the customer's problem is o...
Stephan Busemann, Sven Schmeier, Roman Georg Arens
FLAIRS
1998
15 years 7 months ago
Generating Diagnoses from Conflict Sets
Many techniques of finding possible diagnoses of faulty technical systems involve two sequential steps. First compute the collection of all minimal conflict sets, then transform t...
Rolf Haenni
COLING
1994
15 years 7 months ago
Tools for Extracting and Structuring Knowledge from Texts
: We demonstrate an approach and an accompanying UNIX toolbox for performing wtrious kinds of Knowledge tT,xlractions and Structuring. The goal is to "practically" enhanc...
Antoine Ogonowski, Marie Luce Herviou, Eva Dauphin