In this paper, we investigate technical methods to deal with exceptions, inconsistencies, and ambiguity. Existing reason maintenance systems are only suitable for some of these pr...
We identify and address a fundamental general problem which we regard as crucial for the widespread, effective use of decision support systems (DSS) in the future: how can we subs...
Frontline support and maintenance for desktop hardware and software systems at Princeton University has been uniquely structured, allowing the benefits of centralization and the f...
Maureen A. Novozinsky, Evelyne S. Roach, Leila M. ...
User Generated Content (UGC) is re-shaping the way people watch video and TV, with millions of video producers and consumers. In particular, UGC sites are creating new viewing pat...
Meeyoung Cha, Haewoon Kwak, Pablo Rodriguez, Yong-...
The Strudel system applies concepts from database management systems to the process of building Web sites. Strudel’s key idea is separating the management of the site’s data, t...