People who review products on the web invest considerable time and energy in what they write. So why would someone write a review that restates earlier reviews? Our work looks to ...
There is general consensus that critical mass at inception ensures the sustained success of online communities. However, no clear understanding of what constitutes such a 'cr...
Managing one’s availability for interaction with others is an increasingly complex act, involving multiple media and the sharing of many types of information. In this paper we d...
Jeremy P. Birnholtz, Jamie Guillory, Jeffrey T. Ha...
Groups of users often have shared information needs – for example, business colleagues need to conduct research relating to joint projects and students must work together on gro...
Meredith Ringel Morris, Jarrod Lombardo, Daniel Wi...
We present findings from a field study of Wayve, a situated messaging device for the home that incorporates handwriting and photography. Wayve was used by 24 households (some of w...