User attention is a scarce resource, and users are susceptible to interruption overload. Systems do not reason about the effects of interrupting a user during a task sequence. In ...
Online communities can help people form productive relationships. Unfortunately, this potential is not always fulfilled: many communities fail, and designers don't have a sol...
Pamela J. Ludford, Dan Cosley, Dan Frankowski, Lor...
In this paper we describe an evaluation of behavioral descriptors generated from an analysis of a large collection of Usenet newsgroup messages. The metrics describe aspects of ne...
Many CSCW projects dealing with individual availability and interruption filtering achieve only limited success. Perhaps this is because designers of such systems have limited evi...
James M. Hudson, Jim Christensen, Wendy A. Kellogg...
When people interact, they follow distinct rules that coordinate the order of speech, who opens doors, whom and how to greet, and many things more. Such a social codex depends on ...