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188
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TAL
2010
Springer
15 years 4 months ago
2010
Springer
We need to analyse a large number of e-mails sent by the citizens to the customer services department of a governmental organisation based in Sweden. To carry out this analysis we ...
187
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ICDM
2007
IEEE
16 years 15 days ago
2007
IEEE
Real-world social networks are often hierarchical, reflecting the fact that some communities are composed of a few smaller, sub-communities. This paper describes a hierarchical B...
