In recent times a new kind of computing system has emerged: a distributed infrastructure composed of multiple physical sites in different administrative domains. This model introd...
Stephen Childs, Marco Emilio Poleggi, Charles Loom...
—The trends for pushing more operational intelligence towards network elements to achieve more context-aware and self-managing behavior often requires elements to gather network ...
John Keeney, David Lewis, Declan O'Sullivan, Antoi...
The use of mobile computers is gaining popularity. The number of users with laptops and notebooks is increasing and this trend is likely to continue in the future where the number...
A company's call center is its most visible strategic weapon. It is a business battlefront where millions of dollars of products and services are purchased, sold, and traded....
Visualization plays an important role in social networks analysis to explore and investigate individual and groups behaviours. Therefore, different approaches have been proposed f...
Maria Chiara Caschera, Fernando Ferri, Patrizia Gr...