At the University of Missouri – Columbia’s Information and Access Technology (IAT) Services, InfoTech Training compares the results of their IT training program with similar t...
As colleges and universities are moving into the realm of providing Internet connections to the residence dormitories (ResNet), the local help desk is becoming the focal point for...
When an artifact is designed the typical output consists of documents describing the final result of a long series of deliberations and tradeoffs by the participants of collaborat...
For national advisory services in the UK (UKOLN, CETIS, and OSS Watch), varieties of openness (open source software, open standards, and open access to research publications and d...
The full integration of information retrieval (IR) features into a database management system (DBMS) has long been recognized as both a significant goal and a challenging undertak...
Samuel DeFazio, Amjad M. Daoud, Lisa Ann Smith, Ja...