The majority of financial services companies in Germany and Switzerland have, with varying objectives and success, conducted customer relationship management (CRM) implementation ...
Malte Geib, Annette Reichold, Lutz Kolbe, Walter B...
StoCharts have been proposed as a UML statechart extension for performance and dependability evaluation, and have been applied in the context of train radio reliability assessment...
Holger Hermanns, David N. Jansen, Yaroslav S. Usen...
Security policies are rules that constrain the behaviour of a system. Different, largely unrelated sets of rules typically govern the physical and logical worlds. However, increa...
Pieter H. Hartel, Pascal van Eck, Sandro Etalle, R...
Delay variations (jitter) in computations and communications cause degradation of performance in control applications. There are many sources of jitter, including variations in ex...
Real-world tasks often require real-time performances. However, in many practical cases, “just in time” responses are sufficient. This means that a system should be efficien...
Giovanni Adorni, Stefano Cagnoni, Monica Mordonini