Even as they enjoy impressive growth, one of the major challenges facing providers of online services is a high rate of customer turnover. It has adverse impacts on business perfo...
The growth of business-to-business e-commerce has highlighted the role of computer and communications technologies as well as inter-organizational trust in developing and maintain...
: Current banking data management on loan approval processes has great room for improvements of information quality and prevention of data problems in general, but especially with ...
This paper reports on a research study concerning the integration of electronic commerce (EC) into the pre-sales business processes of small firms. By means of a field survey, 17 ...
Although the potential impacts of virtual communities have been widely recognized in business and academia, little research has been done to provide guidelines for design of such ...