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181
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CIKM
2008
Springer
15 years 8 months ago
2008
Springer
The typical workload in a database system consists of a mixture of multiple queries of different types, running concurrently and interacting with each other. Hence, optimizing per...
207
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AICT
2006
IEEE
15 years 8 months ago
2006
IEEE
Mail channels allow an electronic mail (e-mail) user to have multiple points of contact, each with a potentially different policy. For example, a user may have two channels, one fo...
156
Voted
ASSETS
2005
ACM
15 years 8 months ago
2005
ACM
Five high school students with ASD (autistic spectrum disorder) participating in the Excel/Autism study were able to demonstrate mastery of a set of Excel topics. The Excel curric...
174
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CHI
2005
ACM
15 years 8 months ago
2005
ACM
Busy academics and professionals are being called upon to manage more and more relationships. Many details of collaboration are accessible in digital libraries and other repositor...
189
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CIMCA
2005
IEEE
15 years 8 months ago
2005
IEEE
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...