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BPM
2009
Springer
157views Business» more  BPM 2009»
15 years 8 months ago
ProM: The Process Mining Toolkit
Nowadays, all kinds of information systems store detailed information in logs. Examples of such systems include classical workflow management systems (Staffware), ERP systems (SAP)...
Wil M. P. van der Aalst, Boudewijn F. van Dongen, ...
BPM
2010
Springer
128views Business» more  BPM 2010»
15 years 7 months ago
Content-Aware Resolution Sequence Mining for Ticket Routing
Ticket routing is key to the efficiency of IT problem management. Due to the complexity of many reported problems, problem tickets typically need to be routed among various expert ...
Peng Sun, Shu Tao, Xifeng Yan, Nikos Anerousis, Yi...
AEI
2007
91views more  AEI 2007»
15 years 7 months ago
MICF: An effective sanitization algorithm for hiding sensitive patterns on data mining
Data mining mechanisms have widely been applied in various businesses and manufacturing companies across many industry sectors. Sharing data or sharing mined rules has become a tr...
Yu-Chiang Li, Jieh-Shan Yeh, Chin-Chen Chang
CONCURRENCY
2008
119views more  CONCURRENCY 2008»
15 years 7 months ago
InterGrid: a case for internetworking islands of Grids
: Over the last few years, several nations around the world have set up Grids to share resources such as computers, data, and instruments to enable collaborative science, engineeri...
Marcos Dias de Assunção, Rajkumar Bu...
CACM
2006
102views more  CACM 2006»
15 years 7 months ago
Infoglut
whose titles and abstracts sound very interesting, the pile of unread reports continues to grow on the table in my office." (How quaint the terminology: mail and electronic me...
Peter J. Denning