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EMISA
2007
Springer
16 years 1 months ago
2007
Springer
: Enterprise architecture is gaining acceptance as an approach to manage change and foster IT/business alignment by (1) propagating strategy and process changes to the software and...
167
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ER
2007
Springer
16 years 1 months ago
2007
Springer
Business process models play an important role for the management, design, and improvement of process organizations and process-aware information systems. Despite the extensive ap...
159
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ER
2007
Springer
16 years 1 months ago
2007
Springer
Customer Relationship Management (CRM) is a strategy that supports an organization’s decision-making process to retain long-term and profitable relationships with its customers....
209
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ESWS
2007
Springer
16 years 1 months ago
2007
Springer
: Service processes are becoming increasingly essential in modern economies as traditional, production-oriented industries decline. When comparing service processes to standard bus...
164
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ESWS
2007
Springer
16 years 1 months ago
2007
Springer
Abstract. In this article we describe a semantic extension of event-driven process chains, with which it is possible to specify the semantics of individual model elements as it is ...