One of the fundamental requirements for solutions to succeed in the business-to-business e-commerce domain is the ability to integrate seamlessly or inter-operate with diverse syst...
Despite the rapid evolution of Web technologies and development tools and skills, most Web sites fail (to varying degrees) to achieve their true business goals. This is at least pa...
Electronic commerce applications have special features compared to conventional information systems. First, because electronic commerce usually involves yet nonexisting business a...
This paper describes the evolution of a concept, Contact Point, the research process through which it evolved, and the work context and practices which drove its evolution. Contac...
Internet business has grown at an unprecedented rate in the past several years. Recent research has found that the functions provided by a store have a significant impact on custo...