Programs use rules to dictate or constrain specific decisions or actions. These rules have typically been tested, revised, and updated continuously; therefore, they represent a su...
Process management is a method for improving Boeing's business processes, however many aspects have been difficult to implement. eQuality is a software system based on a frame...
Jeffrey Bradshaw, Peter Holm, Oscar Kipersztok, Th...
Service Science is a new term for a new paradigm which aims at the solution of an obvious problem: How to make the increasing fusion of business and IT successful in a dynamically ...
Konrad Pfadenhauer, Burkhard Kittl, Schahram Dustd...
The possibilities currently offered to conduct business at an electronic level are immense. Service providers offer access to their attendances through components placed on the Int...
— In this paper, we present a design for a generic, open, application-oriented performance instrumentation of multitier applications. Measurements are performed through configur...
Markus Schmid, Marcus Thoss, Thomas Termin, Reinho...