Abstract. We propose a new technique to analyze the control-flow, i.e., the workflow graph of a business process model, which we call symbolic execution. We consider acyclic workfl...
Collaboration is a hot issue, and is to an increasing extent recognized as a key driver of overall business performance. However, few companies methodically evaluate how well they...
Departmental workflows within a digital business ecosystem are often executed concurrently and required to share limited number of resources. However, unexpected events from the b...
This paper proposes an approach for evaluating the relationship with a customer, leading to the creation of a Customer Intimacy Grade (CIG), across multiple levels of granularity: ...
This paper presents concept of the strategic knowledge resource network for SMEs. A strategic-knowledge resource in a company represents the knowledge, skills and capabilities of t...